Prime Chimney

I took a chance on booking a chimney cleaning with Prime Chimney after seeing their add and I am very happy that I did!! I heat primarily with a wood pellet stove. It was a great experience from start to finish. It started with easy and fast scheduling and professional and polite technicians! Mike from Prime Chimney was great. He showed up when he was supposed and did a thorough and professional job when cleaning my chimney. I am very pleased and I will definitely use Prime Chimney again!

Prime Chimney was great from start to finish. Tom was thorough with his inspection, provided us with options, and recommended next steps for our chimney repair. Zach and the team did a great job with the rebuild, they arrived on time and were very tidy. And most of all, our new chimney looks great! Thanks again!

These guys are great Tom and angel offered me a couple options that would meet my financial situation. I highly recommend they do qutstanding work!

Tom and his crew did a terrific job from start to finish. Started early on time and completed the chimney pointing and fireplace repairs in one day. Left the home neat and clean inside and out. Very sati

Angel and his crew did an amazing job. They rebuilt our 3 flue brick chimney from the roof line up and installed a stainless steel liner, all in a day and a half. They arrived on time and cleaned up completely each day. Their price was very fair and Angel was always available to answer any questions. After getting several estimates, we went with Prime, and I would strongly recommend that you do the same. Angel is very knowledgeable and used top notch materials.

Prime Chimney rebuilt my chimney and installed 2 liners. Tom and the crew were very polite, professional and I would highly recommend PRIME CHIMNEY. Thank you again

Prime chimney was great to work with. They were responsive, Explained everything in detail and came out quickly.

They are definitely worth it would do again

Words can’t describe how happy and satisfied I am with the repair of my chimney done by Angel and his crew at Prime Chimney. Within 10 minutes of my online inquiry, Angel called and was able to coordinate an in person visit and estimate within the same day! I had received 3 other OUTRAGEOUS estimates from other companies (the ones that actually got back to me), but Angel was able to provide several options based on my budget. The drone pictures were awesome and revealed SO much damage the eye couldn’t see from down below. The day of the repair, Pedro and the crew were so nice and respectful to my property. They worked so fast, I was shocked the entire job only took 6 hours! I finally have a beautiful new chimney, and I can’t thank Angel and the crew at Prime Chimney enough!

Excellent experience. Used a drone to see what needed to be done, gave me a fair price, and completed the work promptly and professionally. Couldn't ask for more. I'd be happy to use them again if needed.

Highly recommend Prime Chimney! Oceans of gratitude to Angel and crew (Pedro, Mike, Tom and co-workers) for their consummate professionalism, strong work ethic, honesty and skill with what turned out to be a challenging project. They stayed the course, and their patience and persistence paid off...Prime Chimney not only saved our Rumford fireplace but also installed a furnace liner to prevent dangerous corrosive buildup. Everything works perfectly now. The work was outsourced to Prime Chimney by a middleman. In hindsight, I wish I'd contacted Prime Chimney directly, as opposed to going through the middleman, who came to examine our chimney, said it needed cleaning, plus a 10" liner and two 10" caps (one for chimney and one for flue) to fix some water leaking into the chimney box. That middleman became the source of a bigger problem. Turns out his order for the installation of a 10" liner was too small and the 10" caps too short. The result: a smoky backdrafting problem into my husband's and my living room that rendered our fireplace unusable. Prime Chimney had been obliged to follow the middleman's contract order despite raising reservations about his sizes being too small and short. But Angel and crew stepped up to the plate to fix the problems. In the end, the chimney needed a 14" liner and one 14" chimney/flue cap to create sufficient suction to stop the backdrafting problem. Prime Chimney also did a great job cleaning the fireplace. Now there are no leaks, and the fireplace has plenty of strong suction for beautiful, robust fires. As well, Prime Chimney replaced our furnace liner after examining it and finding corrosive condensation damage inside the pipe (the middleman should have flagged this, but didn't even examine it). Despite a glitch that led to the Buderus oil boiler incinerating some debris upon startup after the liner was installed (which led to some smoke, which triggered the alarm & fire department being dispatched), the crew––who had left 10 min. earlier––came right back to meet with the fire department, which said this can happen with a high-efficiency boiler after a new furnace liner installation if wood or other small debris gets into the chamber. Turns out the boiler was fine (our HVAC guy inspected it the next morning) and it works like a charm. Most importantly, there's no chance of future dangerous gas leaks into our basement due to the new liner Prime Chimney installed. My husband and I can't thank Angel and crew enough for making our Rumford fireplace work better than it has since we purchased our home, and for installing the new furnace flue liner which mitigates dangerous corrosive buildup in the furnace flue. A hearty thanks!.

I need chimney repairs and got several quotes before choosing primer chimney. They offered the best price,and Angel took the time to explain everything without any pressure. The crew arrived on time ,and again reviewed the work with me they were professional organized, and respectful of my property. The quality of the repair exceeded my expectations my chimney look like new again. I Highly recommend to anyone looking for Honest Professional Services. Thank you.

Great company. They came out and gave an estimate quickly and then came out for the chimney rebuild within a week. Fast, efficient, clean, and affordable. Would gladly do business with them again if I ever need more chimney work done.

It was a great experience. Fast Easy and on time

We were very pleased with the professionalism of Prime Chimneys. Tom, our contact and supervisor on the job, was on site overseeing a team of 8 workers. He explained everything in a very clear understandable way in layman’s terms. We felt we were in good hands and chose the best company in the Farmington/ Hartford County. We will only use Prime for cleanings and repairs in the future.

Needed them last minute and they came through. Very trustworthy workers who got the job done quickly and did it well. Highly recommend! They do chimney work and masonry.

The process from start to finish was very smooth. I had my chimney fixed and it looks awesome. The communication throughout the whole priced was very responsive. I definitely picked the right company to fix my chimney and back steps.

A great team to work with! Very knowledgeable and friendly. Explained things thoroughly and the team was accessible for questions. It was a very satisfying experience!

Needed a repoint on my chimney. Prime Chimney came out right away and took care of it for me. The crew was clean, fast and very professional. I will definitely use them again in the future